At Glaciego, we are committed to providing a safe, enjoyable, and responsible gaming environment for all our players. While our platform is designed purely for entertainment and does not involve real-money gambling, we still take player well-being seriously and encourage healthy gameplay habits.

Play for Fun — Not for Escape

Glaciego games are meant to be a source of fun, relaxation, and fantasy adventure. They are not a means to cope with stress, financial difficulties, or emotional challenges. If you ever feel that gaming is becoming a substitute for real-life responsibilities or emotional needs, it may be time to take a break or seek support.

Our Core Principles of Responsible Play

• 1. Age-Restricted Access
  Our platform is intended for users aged 18 and older only. We take age restrictions seriously and reserve the right to restrict or terminate access to anyone found in violation.
  


• 2. Time Awareness
  We encourage all players to manage their time wisely. Set daily or weekly time limits if needed and avoid playing for extended periods without breaks.
  


• 3. No Financial Risk
  All gameplay on Glaciego is free-to-play. There is no opportunity to win or lose real money. Our in-game rewards are virtual and intended solely for entertainment.
  


• 4. Player Controls
  We provide tools and information to help you control your gaming activity. If you feel the need to pause or permanently close your account, you can do so by contacting our support team.
  

Warning Signs of Problematic Play

Even in a free-to-play environment, it's important to stay aware of your habits. You may want to reflect on your gaming behavior if you:

• Play for hours at the expense of sleep or social interaction
  
• Feel anxious or irritable when you can’t play
  
• Use the game to avoid real-life problems or emotions
  
• Neglect work, studies, or personal relationships due to gameplay
  

Need Help?

If you or someone you know is struggling with compulsive gaming behavior, we encourage you to reach out to professional resources. These organizations offer free, confidential support:

• CAMH (Centre for Addiction and Mental Health) – www.camh.ca
  
• Game Quitters – www.gamequitters.com
  
• National Council on Problem Gambling (US/Canada) – www.ncpgambling.org
  

You can also contact us directly for support or to request a temporary or permanent break from your Glaciego account.

Contact Us

If you have questions about our responsible play policy or need help managing your account, please get in touch:
Glaciego Games Inc.
2381 Maple Street, Toronto, ON, M4B 1C2
Email: [email protected]
Phone: +1 (647) 712-9834

We believe that great gameplay should always feel safe, balanced, and rewarding — never harmful. At Glaciego, your well-being comes first.