Effective Date: 17.06.2025

At Glaciego, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you access or use our services, including our website, games, and related features (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• a. Personal Information
  When you create an account, contact support, or interact with us directly, we may collect personal information such as:
  
  • Your name or username
    
  • Email address
    
  • Location (country or region)
    
  • Age or date of birth (for age verification)
    


• b. Non-Personal Information
  We also collect certain non-personal data to improve our services and ensure platform security:
  
  • IP address
    
  • Device type and operating system
    
  • Browser type
    
  • Gameplay data and user activity (e.g., in-game behavior, progress, preferences)
    


• c. Cookies and Tracking Technologies
  We use cookies and similar technologies to enhance your experience, analyze trends, and administer our platform. You may adjust your browser settings to refuse some or all cookies, but certain features of our Services may not function properly as a result.
  

2. How We Use Your Information

We use the collected information for purposes including:

• Providing and personalizing the Services
  
• Communicating with users (support, updates, news)
  
• Monitoring and analyzing usage trends
  
• Improving our games and platform performance
  
• Ensuring compliance with legal and age restrictions
  

We do not sell, rent, or trade your personal information to third parties.

3. Data Sharing and Third-Party Services

We may share your data with trusted third parties under the following conditions:

• With service providers that help us operate or analyze our Services (e.g., analytics tools, cloud hosting)
  
• When required by law, regulation, or legal process
  
• In the event of a business transfer, merger, or acquisition
  

All third parties are contractually obligated to keep your data secure and use it only for intended purposes.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Age Restrictions

Glaciego is intended only for users aged 18 and older. We do not knowingly collect or store personal data from individuals under 18 years of age. If we become aware that we have collected such data, we will delete it promptly.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal data
  
• Request correction or deletion of your data
  
• Withdraw consent for data processing
  
• Opt-out of certain tracking technologies
  

To exercise these rights, please contact us at [email protected].

7. International Data Transfers

If you are accessing our Services from outside Canada, please be aware that your data may be transferred to and stored in jurisdictions with different data protection laws. We ensure all necessary safeguards are in place when transferring data internationally.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Effective Date" at the top of this page indicates when the latest version took effect. Continued use of our Services after updates constitutes acceptance of the new terms.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Glaciego Games Inc.
2381 Maple Street, Toronto, ON, M4B 1C2
Email: [email protected]
Phone: +1 (647) 712-9834